Digital converter mediasonic hw180stb

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I've Been Around
Posts: 1

Digital converter mediasonic hw180stb

I talked to a rogers customer service rep yesterday and he told me to buy a mediasonic digital converter box to use instead on the rogers cheap rental converter box. How do I get this set up. I called tech support and they gave me attitude and told me it will not work. Help

 

 

 

 

 

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I'm a Senior Advisor
Posts: 3,512

Re: Digital converter mediasonic hw180stb

This is for OTA signals, not cable.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
Resident Expert
Resident Expert
Posts: 2,520

Re: Digital converter mediasonic hw180stb

That is correct, This device is used to receive ANTENNA broadcasts to your TV if your TV does not have a built-in ATSC Tuner. Why on Earth woudl the Rogers Agent advsie you to make such purchase I don;t know but I'm guessing that due to the nature of the phone call you had, the Agent Should be coached/disiplined based on what he told you. The problem is most customers likely won't put in a complaint and the Agent will NOT get coached and will continue to have this behaviour on other calls.