Desciptive Audio Problem is Back? How to Turn Off?

[Speedy1701]

While watching ch. 518 @ 7:30pm (Big Bang Theory), I started getting Descriptive Audio.

How do you turn it off?

***Edited labels***

[Gdkitty]

Which box/guide?

On the next box guide, should be hit info, then go over to the closed captioning icons.

[jays77 · Accepted solution]

To get rid of the described video go to Settings - Audio - highlight described video and disable it. Then click save.

[Speedy1701]

I checked the Audio settings and it was never turned on to begin with.

I rebooted the box ... not sure if that was the cure or if it was restricted to just that one episode .. the 8pm airing of the Big Bang Theory was OK...

[RogersRavi]

I noticed the same thing last night.  The 8:00pm was an old eposide but the DA was no longer there.  I am thinking it was just that one incident.

[jimboden]

I have a 8300HD PVR, which does show the Descriptive Audio option. I've tried turning it on a few times out of interest to see what it does when the intro to a movie says that it has Descriptive Audio. Turning it on has never done a thing, so I turned it off. Closed Captioning does work normally, though.

[kootnygirl]

I don't have a PVR - I just have the basic box from Rogers.  Many of my channels are now coming with the descriptive audio track.  I don't think it is my TV as I have checked all my settings.

How can I shut off this "feature".  TV is pretty much unwatchable with that track going on.

[Gdkitty]

You have checked the TV..  have you checked the rogers box settings as well?

Also, which box (may help in where the settings are).

The above problem, seemed to have been a FEED issue.

[kootnygirl]

I don't know how to check the box.  It is the most basic piece of equipment I've ever seen.  My remote doesn't have any buttons on it for menues or settings. 

This is the box that Rogers provided to customers when they went digital - we still have only basic cable.

[Gdkitty]

Oooh, ok, a DTA.

I am not an expert in those.. as i do not have one myself 😞

Only think i can think of.. since there is no settings, etc.. have you tried the LANG button on the remote?