Deleting Series from NAVIGATR

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lovepup_98
I Plan to Stick Around
Posts: 20

Re: Deleting Series from NAVIGATR

How do you delete a series recording on the 4K PVR? I don’t want the 4K pvr to keep recording. One program has recorded over 200 episodes. How do I select say couple episodes I want to keep and delete the rest? I have option “delete” series which erases ALL episodes. Also cannot find a way to cancel all future recordings of the series!
57
Resident Expert
Resident Expert
Posts: 4,016

Re: Deleting Series from NAVIGATR

Here you go - you cannot select the ones you wish to keep, but you can quickly select the ones you want to delete. One tip though, don't select too many at a time because the PVR can become overwhelmed. Try selecting say 10 at a go.:

 

http://communityforums.rogers.com/t5/Internet-TV-Home-Phone-Knowledge/Delete-Multiple-Recordings-on-...

 

The following link is for zombie recordings (ones that air sometime in the future), but the method will work for any series:

 

http://communityforums.rogers.com/t5/TV/Deleting-Series-from-NAVIGATR/m-p/416323#M45283

 

If the scheduled series recording is not a zombie, then you can simply go to the scheduled list, find the scheduled recording and select "view series", then select "scheduled" on the right side, then scroll down to "cancel series recording".



Tonia1974
I've Been Here Awhile
Posts: 4

Re: Deleting Series from NAVIGATR

Hi sorry for the very late reply, as I mentioned in the previous response I had a Rogers technician come and he reset all the boxes (factory reset) and still with the same issue. I have called Rogers several times, I’ve asked them should I return all the boxes and they say no, the problem would only be with the main PVR box.
57
Resident Expert
Resident Expert
Posts: 4,016

Re: Deleting Series from NAVIGATR

@Tonia1974 : Please reply completely to the questions in the first paragraph of post 30 of this thread.  Link below:

 

http://communityforums.rogers.com/t5/TV/Deleting-Series-from-NAVIGATR/m-p/420288#M45925

 

If you wish, you can then (yourself) go into the settings - troubleshooting menu and do a factory reset of each box, since what you say is happening, shouldn't be possible.



mf152
I Plan to Stick Around
Posts: 29

Re: Deleting Series from NAVIGATR

I'm having a strange situation with a 4K PVR box that I recently acquired. There were a bunch of series scheduled from the previous owner, and I had deleted them. Now, for some reason I still get some scheduled recordings from these, they appear suddenly, but when I go into the scheduled list, there is NO series settings button to press, so no series to clear. I can't understand where these are coming from. The only thing I can do right now is delete the individual episodes scheduled to be recorded.

 

I thought about doing a factory reset, but where could these scheduled episodes be coming from? Never experienced anything like this with a 9865 in all my years of use. I thought there was some sort of online recording scheduling but that's all gone now (no sign of it in anyplace tv app and the old app is gone now)

57
Resident Expert
Resident Expert
Posts: 4,016

Re: Deleting Series from NAVIGATR

@mf152 : You're looking at the wrong part of the "recordings" display. If a recording is not scheduled for the next week, but it returns, it will be recorded if not properly deleted.  Here are the instructions:

 

https://communityforums.rogers.com/t5/TV/Deleting-Series-from-NAVIGATR/m-p/416323#M45283

 

These "zombie" recordings are usually near the bottom of the Tiles view, above your next scheduled recordings.  Zombie recordings do not appear under the Scheduled recordings.

 

PS. It looks like the link in post 13 to the pictures is no longer working properly, however, the instructions should still work. Remember to look in the Tiles view for your zombie recordings.   Instructions follow again below:

 

In the Tile/grid view (the one that usually shows pictures of the recordings), find your zombie scheduled recordings by scrolling down and then follow the instructions in the link I previously provided (and repeated below) to delete them (one at a time). Let me know how that goes.

 

1. Find the zombie (or other scheduled series recording) in your tiles view

2. Select the zombie or scheduled series recording.

3. Select "Scheduled" on the right side of the screen.

4. Select "Cancel Series Recordings" (which becomes visible after step 3.)

Confirm



mf152
I Plan to Stick Around
Posts: 29

Re: Deleting Series from NAVIGATR

Thanks, 57, I found the options you mentioned on one of the series i scheduled myself. None of the other series currently appear there but as soon as the episodes reappear I'm going to give this a try.
57
Resident Expert
Resident Expert
Posts: 4,016

Re: Deleting Series from NAVIGATR

You don't have to wait for anything to reappear.  Any "zombie" recordings will be viewable in the tiles view. If there are no zombies there, nothing (except what you scheduled and airs in the next week) will record.  Make sure you do a regular reboot at some point when the PVR is not recording.

 

In the tiles view, sort by date (not sort A-Z) the zombie recordings will be below your recorded programming and above your scheduled recordings.



mf152
I Plan to Stick Around
Posts: 29

Re: Deleting Series from NAVIGATR

Looks like i must have cleared the last of them. I had twelve of them a week ago and one appeared yesterday, so i thought it might have been something that just randomly reappeared. But I guess i had missed it. Also did the reboot as you suggested. Thanks again.
mf152
I Plan to Stick Around
Posts: 29

Re: Deleting Series from NAVIGATR

Good news! After rebooting, all my scheduled series showed up in the grid view. There were many more than I thought. Pages of them actually.

Selecting the grid icon, then selecting scheduled, then Cancel Series Recording, did the trick. Thanks again 57.