Closed caption box - how to turn OFF!!!!

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I'm Here A Lot
Posts: 6

Re: Closed caption box - how to turn OFF!!!!

Thank you all!

My problem has been fixed.

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I've Been Here Awhile
Posts: 2

Re: Closed caption box - how to turn OFF!!!!

I did the info, cc closed caption: disabled & exit. The captions still appear
Resident Expert
Resident Expert
Posts: 2,741

Re: Closed caption box - how to turn OFF!!!!

@Babyscoots: Reboot the box when you have time.  What you did should have done the trick.  Were you doing that on live programming or watching a recording?  Do you use Navigatr on your box, or are you on the new IgniteTV (IPTV).  What is the make/model of the box - something like 8642 or 9865 or 4642?



I've Been Here Awhile
Posts: 2

Re: Closed caption box - how to turn OFF!!!!

I called tech support. On remote push info, enter, scroll to cc, enable/disable, push exit. Then change to any other channel. The captions should be on/off depending what you want to do.