Closed caption box - how to turn OFF!!!!

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
I'm Here A Lot
Posts: 6

Closed caption box - how to turn OFF!!!!

I am using 1056B03 remote control and inadvertently pressed the wrong button, how do I turn OFF the closed caption box???

 

 

***Edited Labels***

I'm a Senior Advisor
Posts: 964

Re: Closed caption box - how to turn OFF!!!!


@mayke48 wrote:

I am using 1056B03 remote control and inadvertently pressed the wrong button, how do I turn OFF the closed caption box???

 


Which box do you have?  what software is it running.

I'm Here A Lot
Posts: 6

Re: Closed caption box - how to turn OFF!!!!

I have no idea what you mean by which box, etc.

Please be patient w/ me and have no knowledge of all this.

thank you

Highlighted
I'm Here A Lot
Posts: 6

Re: Closed caption box - how to turn OFF!!!!

sorry!  it is a black closed caption box with lettering that appears on my television screen

Resident Expert
Resident Expert
Posts: 13,948

Re: Closed caption box - how to turn OFF!!!!

He means which rogers box model do you have?

If its not on the front, there should be one on the back of is which says.

 

Different models, running different software, have different ways of turning it on/off



I'm Here A Lot
Posts: 6

Re: Closed caption box - how to turn OFF!!!!

Thank you!

I'm Here A Lot
Posts: 6

Re: Closed caption box - how to turn OFF!!!!

I have anExplorer 4290
Resident Expert
Resident Expert
Posts: 13,948

Re: Closed caption box - how to turn OFF!!!!

Ok, that one should have the older SARA software on it..

CC on the older boxes.. i dont quite remember how to do it..

I beleive @OLDYELLR has one, may be able to answer?



I'm a Trusted Contributor
Posts: 665

Re: Closed caption box - how to turn OFF!!!!

Not sure if this works on your box but try pressing info and on the bar that comes up scroll over to CC and press it.
I'm a Senior Advisor
Posts: 3,512

Re: Closed caption box - how to turn OFF!!!!

On the SA8300 (SARA), if the source has closed captions available, press Settings, then scroll down to Caption Off/On ane then right or left arrow, then OK to toggle it.  To change the CC properties, press Settings twice and scroll down to CC.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario