Channel 57 BNN has Frozen

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I've Been Here Awhile
Posts: 2

Channel 57 BNN has Frozen

all other channels are ok. already rebooted the box, no change. help please. is there any other channel for BNN? 57 has more or less frozen out

 

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Resident Expert
Resident Expert
Posts: 2,817

Re: Channel 57 BNN has Frozen

I'm getting that channel just fine.  What do you see on screen - just a black screen, or "please try again later?".  It could be a signal issue - check out the following post on the topic:

 

https://communityforums.rogers.com/t5/TV/Nextbox-3-0-PVR-Skips-Recorded-Playback-Only/m-p/387839#M42...

 

You can call Rogers and have them check the signal remotely, or do it yourself per the link above.



I've Been Here Awhile
Posts: 2

Re: Channel 57 BNN has Frozen

thanks...most times its a still picture with sporadic spitting sound. one time it was a black screen all day. theres no message.  just a dying picture and sound. when i called they said to reboot, even though its just one channel so i didnt expect that would help. thanks though