Here's the problem. ITS ONLY ON A SINGLE CHANNEL. On my digital cable box, ABC, Channel 20 has a descriptive audio when I watch certain shows like the middle and suburgatory.
All my options for SAP on my TV are off, and they all seem off on my digital box also.
I also tried powering off the digital box and I also unplugged the digital box to reset it.
Anyone have any suggestions how I can turn off this narration that only seems to happen on this one particular channel on certain episodes?
Solved! Solved! Go to Solution.
I was able to turn off one channel's DVS using the info button on the guide.
Then I checked the guide "settings" audio and the DVS was "enabled". Changed it to "disabled", and seems to be fixed now.
The tV is a Phillips LCD (50FPL 3707)
as for the guide, I'm not sure...I would say the old one, I didn't notice and changes (how can you tell if its the new or old one)
and the digital box is a Motorola (its a couple years old at least 3. do you need a model number?)
Settings, Language, Desc. Video. Its already off
(and yes you are right I am in Atlantic Canada, NB to be exact.)
...any other suggestions?
Is there any possibility that it's the fault of the station and not your tv or cable box? Have you tried watching from a different tv? I recall seeing an episode of CSI with the audio description on once when I never made any changes to my tv settings and it's the only time I've ever seen/heard that it before.
I have same problem - have phoned Rogers many times and they are unable to help me. TCM has the descriptive audio and I've been trying now for almost a year to figure out what's going on. It's not on my TV - found that setting already.
And the thing is - you have to be home during the weekday to get on the phone with them to figure it out- although they can't do it anyway. On the weekend - they are unable to help you. And it's not on for all the movies - just sometimes. I'm totally sick of it and thinking of cancelling cable altogether. Just like the movies being mysteriously blacked out - they couldn't show them in Canada - but we can still pay for the channel of course.............