Can’t log in to fire stick

[BrandonAment]

When I log into the fire stick the Rogers page says I’m not authorized. I have these channels as part of my package and for some reason, the login page doesn’t work. Please fix this.

*** Edited Labels ***

[RogersTony]

Hello, @BrandonAment

Welcome to the Rogers Community Forums!

I like to stream TV online also so I can imagine how frustrating it is to get this error message on the TV provider login screen. 😞

We will need a bit more information before we can determine what is causing this error.

• Do you currently subscribe to Digital Cable or Ignite TV?
• Do you have any issues accessing those specific channels via Rogers Anyplace TV or the Ignite TV app?
• Which specific channels are affected? Do any of your channels work or are all showing not authorized? 
• Do you have any issues accessing these channels via their respective TVGO apps/website if its available?

We look forward to your response!

RogersTony