Cable service is out - 9/25/18

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I've Been Around
Posts: 1

Re: Cable service is out - 9/25/18

Mississauga (Meadowvale) out also

I've Been Around
Posts: 1

Re: Cable service is out - 9/25/18

Down in Ottawa also, seems to be only live tv, on demand is working.

I've Been Here Awhile
Posts: 2

Re: Cable service is out - 9/25/18

It's working now in Vaughan : )
I've Been Here Awhile
Posts: 2

Re: Cable service is out - 9/25/18

back on in London
I've Been Around
Posts: 1

Re: Cable service is out - 9/25/18

East Gwillimbury (by Newmarket). No cable!

I've Been Here Awhile
Posts: 2

Re: Cable service is out - 9/25/18

Cable just came back on!  10:16 PM

I'm a Senior Contributor
Posts: 184

Re: Cable service is out - 9/25/18

Sounds like a widespread issue. I tried calling Rogers and got the message that "all circuits are busy. Please try again later". Just noticed that all is back again. Jays lost 4-1!

I've Been Here Awhile
Posts: 2

Re: Cable service is out - 9/25/18

Back in Kitchener ...

I've Been Here Awhile
Posts: 2

Re: Cable service is out - 9/25/18

In the most understated way possible Rogers finally acknowledges the outage:

 

https://twitter.com/RogersHelps/status/1044772526025396224

Some customers may be experiencing a disruption to their TV service. Our maintenance teams are working to restore service ASAP. We apologize for the inconvenience and thank you for your patience.

I've Been Here Awhile
Posts: 3

Re: Cable service is out - 9/25/18

Cable tv out in Richmond Hill, On too. No updates from Rogers twitter or Facebook.

 

Ongoing pixelation issues for weeks now signal is all gone and one of my HDPVRs is stuck on boot (tried unplugging for 30 sec- no luck). Rogers needs to fix their cable TV issues and service stability asap. Customers pay a lot for cable and these service issues happen far too often and waste our time.

 

Can we get an update please and support for this outage?