Cable Outage for M1C4Z2 since 3 AM - When will it be back up?

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I'm a Reliable Contributor
Posts: 338

Cable Outage for M1C4Z2 since 3 AM - When will it be back up?

My TV and Internet service went down around 3 AM and I would like to know the extent of the outage and when will it be resolved.  I also would like to be credited for the downtime.

 

Thanks

 

 

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Retired Moderator RogersPrasana
Retired Moderator
Posts: 624

Re: Cable Outage for M1C4Z2 since 3 AM - When will it be back up?

Hi @mahomed

 

 

Thanks for posting on the Community Forums. Smiley Happy

 

Are you still unable to connect to your services?

 

RogersPrasana

I'm a Reliable Contributor
Posts: 338

Re: Cable Outage for M1C4Z2 since 3 AM - When will it be back up?

Hello,

 

Yes I have no Internet or Cable TV services from 3 AM onwards.

I'm a Reliable Contributor
Posts: 338

Re: Cable Outage for M1C4Z2 since 3 AM - When will it be back up?

I had another cable outage this morning and there is an open ticket PT00364842 for my area.  My Rogers TV Picture studders a few times and the Internet connection is still wonky.  I been burning through my Cell Data plan because of all this.

 

I've Been Around
Posts: 1

Re: Cable Outage for M1C4Z2 since 3 AM - When will it be back up?

We have internet outage here in Woodbridge/Vaughan since yesterday 3pm. When will it be back on??? Restarted modem several times without any success.