I am experiencing the same thing with the message...i also tried to restart but it did not work
Will older gen Apple TVs be supported? I think I have gen 2.
Unfortunately, you can uncross your fingers - Here is the specs from Crave FAQ site on Apple TV versions.
Crave is supported on Apple TV 3+, OS Version of 6.0+.
So at this time, based upon their website, it doesn't appear the older generations below 3 are not supported.
Crave Support FAQ. They also speak to other devices as well. Just about everything you ever wanted to know about Crave and Crave+HBO+Movies is on there.
Hope your fingers didn't cramp. Obsolescence, what a wonderful thing!!
Wish the news was better.
Anyone have similar issues with a Samsung Smart TV? I go through the process and I can actually sign in but when I go to watch anything it says I need a subscription which I obviously have.
WE are having the same issue. Getting nowhere with Crave. Supposingly they have put a ticket in for us a week ago however, we have not heard anything back. We have Apple TV 3+ and 4K.
Well TGIF and I just rebooted my Apple TV version 3 expecting exactly the same results as the past daily attempts, but it worked.
When I entered the 7 digit code in my web browser and then was redirected to the login, and picked Rogers as my Provider, and entered my Rogers account login, I expected it to fail as usual, but it WORKED.
And it also worked on my old APPLE TV version 2. Hopefully it works now for everyone who has had trouble