Anyplace TV missing channels

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I Plan to Stick Around
Posts: 14

Anyplace TV missing channels

Just logged into Anyplace TV is missing a ton of channels on both website version as well as APP version.  Is there a reason for this?

 

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I'm a Senior Advisor
Posts: 985

Re: Anyplace TV missing channels

Anyplace TV is not, and never has been, designed as a 'replacement' service for your set top box and TV.

As has been mentioned here a lot, streaming rights are negotiated separately from broadcast rights. The channels on anyplace TV are the channels Rogers has negotiated the streaming rights for ( most of the specialty channels, you'll notice, are owned by a cable operator, either Rogers or Shaw).
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I Plan to Stick Around
Posts: 256

Re: Anyplace TV missing channels

just wondering whats up with space channel and cant remember the other i see that space is now 55SCIFIS  which i can get on my tv np but not with anyplace tv

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I Plan to Stick Around
Posts: 256

Re: Anyplace TV missing channels

k so now that i am in the right spot and read the posts here basically i am up a creek with out a paddle to get back the channels that i used to have now that they have changed 😞 it figures i only watch a few channels and they had to be the ones that are gone now

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Resident Expert
Resident Expert
Posts: 3,624

Re: Anyplace TV missing channels

There has been a huge CTV "rebrand".  See the following link:

 

https://www.digitalhome.ca/forum/12-television-industry-channels-providers/284873-large-ctv-cable-ch...

 

The usage rights to these channels may have changed since I believe they are Bell owned.  If this has happened, then there's nothing Rogers can do (Rights can be different for TV, vs Streaming, etc).  Also, Rogers may simply not have applied them properly to Anyplace. Contact Rogers and express your displeasure.  I find the following link useful for that:

 

https://www.rogers.com/consumer/contactus/share-a-concern



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I'm a Senior Advisor
Posts: 985

Re: Anyplace TV missing channels

As 57 mentioned, Bell Media recently rebranded some of their specialty channels to align with their CTV trademark.

 

Space -> CTV Sci Fi

Bravo - > CTV Drama

Comedy -> CTV Comedy

Gusto (?) -> CTV Life

 

As for Anyplace TV, I can stream Sci Fi on Anyplace TV on both my phone and PC.  Have you tried logging out and back into the app?

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I Plan to Stick Around
Posts: 25

Re: Anyplace TV missing channels

Hello,

Both on desktop and on iOS app, CNN is no longer available in the "Guide". Channel 33 and 545.

 

Can someone at Rogers please explain this???

 

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Moderator
Moderator
Posts: 44

Re: Anyplace TV missing channels

Hello, @intcountzero

 

It can be very frustrating to have your channels disappear on you without any warning.

 

We've sent you a private message so we can take a closer look at this for you. Thanks so much for reporting this issue.

 

If you aren't familiar with our private messaging system please click here.

 

 

We look forward to your response.

 

Cheers

RogersHarry

 

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I've Been Around
Posts: 1

Re: Anyplace TV missing channels

Hello,

 

I am also incredibly frustrated as two of the channels that I regularly watched have also disappeared from the app and website for Anyplace TV.  TLC (34) and MSNBC (185). No notice & no explanation.

 

Could someone from Rogers please advise??  Thanks.

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Resident Expert
Resident Expert
Posts: 3,624

Re: Anyplace TV missing channels

@ON_the_road : There would have been a paragraph in your latest Rogers bill regarding MSNBC and some other channels. See the following link:  I realize that a lot of people don't read their bills, however, programming/channel changes are announced there in advance.

 

https://communityforums.rogers.com/t5/Ignite-TV/Changes-to-Ignite-TV-Channels-in-Packages-and-Theme-...

 

There was also discussion regarding MSNBC in the following Anyplace thread:

 

https://communityforums.rogers.com/t5/MyRogers-Rogers-Apps/Rogers-Anyplace-TV/m-p/462971#M8203

 

As for TLC. I don't recall seeing anything on that.  Perhaps there's an error?

 

Edit - I just checked and 34 TLC is available on my Anyplace browser.