I am having the same issue. I cleared my cache with no luck. I usually have NO issues with this and I was just using it no more than 30 minutes prior to this attempt and it worked fine. Then closed the browser and when I came back I received the error "30112 : Sorry, we are having trouble signing you in. Please try again"
Thank you for bringing this up to our attention. I know how important it is to be able to stream live TV and catch up on shows from your phone, tablet or computer after a long day. Sorry to hear you encountered a problem accessing Rogers Anyplace TV tonight.
Are you still experiencing issues at this time? We are hoping it is resolved.
However, if it is not please send a private message @CommunityHelps and we'll guide you through the next steps. If you're not sure how to get in touch with us privately, you'll find instructions here.
2020-02-25 ... My first efforts to sign in to anyplaceTV had been unsuccessful but my problem is now solved. I was able to sign into my Rogers account, but could not sign in to anyplaceTV despite using the same email address and password. Four times I contacted tech support (three times offering them my password so they could confirm the problem was not at my end), and four times a "ticket" was issued to address the problem "within 48 hours", and four times the ticket was closed without telling me and without solving the problem. Finally today I connected with a Rogers tech support person named Laurant (Larry) who said he would try an approach that he said has worked for him several times before. I have both a wireless account and a cable TV account, and for each of them he temporarily 'closed' the accounts and immediately reactivated the accounts. Bingo, the problem was solved. Thanks Larry!