4K PVR--Release Date??

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I'm a Trusted Advisor
Posts: 31,991

Re: 4K PVR--Release Date??

Hello @seadooxp30

Glad to hear u got that text! Hopefully all is well when u go home!
I Plan to Stick Around
Posts: 230

Re: 4K PVR--Release Date??


@Meowmix wrote:
Hello @seadooxp30

Glad to hear u got that text! Hopefully all is well when u go home!

Thank you Meowmix. Hopefully I dont have to wait another two months like the issue with my original 4K box :-)

I'm a Trusted Advisor
Posts: 31,991

Re: 4K PVR--Release Date??

Hello @seadooxp30

Hopefully you don't have too!Smiley Happy
I Plan to Stick Around
Posts: 10

Re: 4K PVR--Release Date??

Just switched to the new 4K PVR and all seems OK so far.  Seems to switch channels and function a little faster in my opinion.  Its nice to be able to pause live TV again!  I still have issues with my HDMI cables but I had that with the 4K box as well. 

 

dreamer

I'm a Trusted Advisor
Posts: 31,991

Re: 4K PVR--Release Date??

Hello @dreamer_cast

Not bad!

Indeed it has arrived. I posted imaged of it 2 days ago when I got it Smiley Happy. I have a high performance Monster HDMI cable and loving the 4K image on the 4K channel.
Glad u enjoy it!
I Plan to Stick Around
Posts: 10

Re: 4K PVR--Release Date??

Yes I ran a quick new cable outside the wall to check if it was the in wall cable and it must be since its the only way I can get the 4K signal to display....but the picture is great like before plus now PVR features....

dreamer
I'm a Trusted Advisor
Posts: 31,991

Re: 4K PVR--Release Date??

Hello @dreamer_cast

Exactly. Enjoy!Smiley Happy
I Plan to Stick Around
Posts: 230

Re: 4K PVR--Release Date??

Well my issue wasnt resolved (dont underestand what was fixed in the text that I got from Rogers!)

So i called back and this time got another tech suppo. She was very helpfull and right away she said I see that you dont have 4 K package

I told her that last 3 CSR checked 3 times and they said I do have it.

 

After she added to my account,  its working finally :-)

 

Again I just dont get it. Rogers must be getting 90% of their calls since they dont know what they do.

I'm an Advisor
Posts: 764

Re: 4K PVR--Release Date??

Just as I thought - 4K add-on was not added. Glad it's working for you!

I've Been Here Awhile
Posts: 4

Re: 4K PVR--Release Date??

new 4k PVR has been released