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Smart home monitoring recording

Kamalgunda
I'm here a lot

Hi

I see that the camera recording is only happening for firat 15 seconds even thought there is a continous action going on for more than 15 secs. How can i get the recording to do continuous until the event is completed?

 

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Re: Smart home monitoring recording

Hi @Kamalgunda,

 

Thank you for your post and query here on the Rogers Community Forums!

 

The video clips that are taken are system defaulted to 15 seconds and that time can not be adjusted. We appreciate your feedback and hope this information helps.

 

Regards
RogersJermaine

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3 REPLIES 3

Re: Smart home monitoring recording

Kamalgunda
I'm here a lot
It is recording only first 15 seconds only

Re: Smart home monitoring recording

Hi @Kamalgunda,

 

Thank you for your post and query here on the Rogers Community Forums!

 

The video clips that are taken are system defaulted to 15 seconds and that time can not be adjusted. We appreciate your feedback and hope this information helps.

 

Regards
RogersJermaine

Re: Smart home monitoring recording

Hidehunter
I've been around

you can’t , call Rogers , if they don’t , tell them you’ll  Just cancel the service . Not really worth the hustle .

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