Smart home monitoring pad hangs on alarm

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Posts: 1

Smart home monitoring pad hangs on alarm

  1. Had smart home monitoring installed for about 4 weeks and already have run into issue multiple times where countdown timer goes off and i am unable to punch in code, due to hung screen. This usually happens when alarm is set for a while and you enter the house. seems like issue where pad runs out of memory and just hangs. The touch latency on pad seems to be slow too, but that is something i can deal with. Have already asked for pad replacement , hopefully the new one is better and doesn't hang. Just curious if any of you have had similar issue/experience?



Posts: 1,317

Re: Smart home monitoring pad hangs on alarm

Hi @Jag101.


Welcome to our Community!


I'm glad to hear that a replacement is on its way. I haven't personally encountered this issue... has anyone else in the Community? Let us know!