I keep getting this 'error connecting to server' more frequently. It takes longer to sign in to the app. What is going on? My mom is old and has not data to use this app and she cant run and disarm/alarm it every time she needs to leave the house - I am responsible for disarming/alarming our system when people are away. If I can't use the app when I'm away from home, then what is the point of paying all this money for a security system? Waste of my money.
I am having issue connecting smart home monitoring from my app since morning cannot giving error checked my home internet rebooted as well working perfectly fine . But still having same issue on the app
Welcome to the Rogers Community Forums! 😃
I know how important it is to have consistent access to your Home Monitoring App. Does this happen on all of the devices you've tested thus far? Do you see any error message on the Smart Home Monitoring Touchscreen?
If you are not seeing any errors on the Touchscreen and everything appears to be working well inside of the home please try uninstalling and then reinstalling the App on your device.
Let us know if issues are persistent!