Sorry, havent been able to log into the forums to reply 😞
These were purchased FROM rogers and deliverd? Other brand ones i dont think are able to be connected.. same BRAND/TYPE as rogers ones, might be able to.
As for getting them added... i dont think a regular user has DIRECT access to get into there. Any time i have had added, i have had a tech out (and they brought the equipment)
BUT, with my last setup, I did have the Door Lock installed. I had them do it, since they were there for other stuff. BUT.. they did say there is the self install option. How else would I be able to ADD it to the system? My guess... is you can call in, and they may be able to help enable the mode to add it?