Was offered complete refund for system but at that point Han purchased 500 dollars worth of camera door pad key fab.Returned door lock after first one failed,they replaced it then tech did not leave keys was wrong color.Wife was fed up,just took lock out,when they came tech showed up with the guy who came to puck up lock. Tried to give me hard time.I said it would have been nice for you to leave keys.
With my Smart Home Monitoring, they provided me with 2 wifi box, 1 the original Gateway. and second was an extender which I placed at the back of my home. So now I have a wider range for Wifi.
No issues connecting from touchpad, app or web-login. Camera connect with 2 secs when I want to see (The whole "Connecting to camera" thing).
As far as I know as long as you have iCamera 1000 (the original without motion sensor) it is to work. That is what the tech advised me for mine. I just need a 64GB microSD.
Just rolling out the Firmware is the delay for the older one. The 2000 (iCam2) is rolled out first.
Do you have the Indoor camera only? or the Indoor/outdoor camera? I have both the newer one and the older one but they are both indoor/outdoor camera. Which is iCamera 1000 (iCam-1000) and iCamera 2000 (iCam2).
The OC810 (Outdoor camera with the Antenna) & The iCam 1000 (Indoor/Outdoor camera) are both to roll out with this TVR function (After iCam2)
The RC8021 (Indoor only) is the only one I know that isn't supporting it. I assume it has to do with it's firmware - but didn't own it so don't know hands on reason about it.
And why are you people scaring me about the door locks? I really wanted it so badly! ahhh