01-15-2016 03:09 AM - last edited on 01-15-2016 04:19 PM by RogersMay
How can an upgrad really be an upgrade to the security system when the addition of 24 hour recording requires customers to purchase new cameras to accomadate this feature? At 170 a piece I have 3 that in less then to years need to be updated. ROGERED !
Solved! Solved! Go to Solution.
01-15-2016 11:02 AM
01-15-2016 08:31 AM
Its possible that the other cameras dont support it.. with whatever is done software side to have the 24hr recording work?
Take a look at phones, etc.. its often very similar.
My iphone 6 upgraded to iOS 9, it is mostly the exact same as say a 6s. BUT.. there are some features which you can not do/run.. since that hardware does not support it.. i cant do it.
Same goes at home, i have the NEST smoke alarms. 2x gen 1 and 1x gen 2. Do the firmware updates, etc on them.
Some of the newer features from the gen2, just are not available on the gen1.
Thats the WORST part of technology.. especially at high cost devices.. often can go obsolete very quickly.. and high value to replace. (one reason i STOPED being an early tech adopter)
01-15-2016 08:41 AM
I’d like to help in getting your issue resolved. Addressing the issue you’ve described involves accessing your account. I’m going to send you a private message from @CommunityHelps, when you receive it please check our messages via the envelope icon which appears in the top right hand side of your screen when you are logged into the forums.
01-15-2016 09:49 AM
01-15-2016 10:22 AM
01-15-2016 10:28 AM
01-15-2016 10:35 AM
01-15-2016 10:37 AM
01-15-2016 10:40 AM
01-15-2016 10:46 AM
01-15-2016 10:46 AM - last edited on 01-16-2016 06:08 PM by RogersMoin
Was offered complete refund for system but at that point Han purchased 500 dollars worth of camera door pad key fab.Returned door lock after first one failed,they replaced it then tech did not leave keys was wrong color.Wife was fed up,just took lock out,when they came tech showed up with the guy who came to puck up lock. Tried to give me hard time.I said it would have been nice for you to leave keys.
01-15-2016 10:47 AM
01-15-2016 10:52 AM
01-15-2016 10:57 AM
01-15-2016 11:01 AM
01-15-2016 11:02 AM
01-15-2016 11:04 AM
01-15-2016 11:09 AM
01-15-2016 08:13 PM
With my Smart Home Monitoring, they provided me with 2 wifi box, 1 the original Gateway. and second was an extender which I placed at the back of my home. So now I have a wider range for Wifi.
No issues connecting from touchpad, app or web-login. Camera connect with 2 secs when I want to see (The whole "Connecting to camera" thing).
As far as I know as long as you have iCamera 1000 (the original without motion sensor) it is to work. That is what the tech advised me for mine. I just need a 64GB microSD.
Just rolling out the Firmware is the delay for the older one. The 2000 (iCam2) is rolled out first.
Do you have the Indoor camera only? or the Indoor/outdoor camera? I have both the newer one and the older one but they are both indoor/outdoor camera. Which is iCamera 1000 (iCam-1000) and iCamera 2000 (iCam2).
The OC810 (Outdoor camera with the Antenna) & The iCam 1000 (Indoor/Outdoor camera) are both to roll out with this TVR function (After iCam2)
The RC8021 (Indoor only) is the only one I know that isn't supporting it. I assume it has to do with it's firmware - but didn't own it so don't know hands on reason about it.
And why are you people scaring me about the door locks? I really wanted it so badly! ahhh
01-15-2016 08:24 PM
01-15-2016 08:27 PM