I'm also thinking of canceling my Rogers SHS. I can't seem to get an appointment in Calgary to get them to come fix their system being unable to connect to the internet reliably. (Booking 2 months out.) I've had this problem for months and even after moving their router to plug in directly to the Cable modem still cant keep the internet connection alive.
What do the Smoke/Fire Detector and Carbon Monoxide sensor use to connect to the Rogers System? Are these able to be re-used with a different system? Any advice?
One thing I noticed that they install, the cheapest possible equipment, since the re-purposing, I had replaced the door sensors with Samsung ones @$30 a piece and they are working like a charm, they also detect vibration, motion and temperature.
Their door sensors however, was able to detect the temperature with ST but that feature was never used with their native primitive system.
The carbon monoxide sensor I never was able to pair with smart things hub, and the motion sensor paired but never worked reliably. I am still using the CO sensor as a standalone device, however, I suggest to buy a supported one by Smart Things.
Rogers SHS is . all around, but worked semi well with their . hub/screen. The reason I cancelled the service was that someone broke into my car at the same time the camera did not detect it or record it.
Overall, I am happy to get rid of their service and their equipment, with the exception of the icamera2 cameras since I reset them and use them with ispy on a separate CCTV system. They detect motion perfectly now and record every time.
I had to cancel the service as the price went up drastically after contract period. Now I have to send back touch pad but whne I removed touch pad there ig hole made by rogers while installing I did not even noticed while installing. The technician shown me the drill size hole required by the time I went up to see water sensor installing and come down the touch pad was installed. Technican cheated on me. Now I asked rogers about it and they say as per fine prints major cheater of this world, I have accepted for such kind of installation. I don't want to return touch pad until rgers fix the wall, but they say nothing going to happen except I see large bill. No I am just thinking of buying touch pad from rogers $500 and put back in place without monitoring. Is it good idea?