Spam Messages

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Moderator
Moderator
Posts: 755

Re: Spam Messages

Good afternoon @dshank2,

 

Welcome to the Community and thank you for bringing this to our users' attention Robot Happy!

 

Spam messages are surely very annoying.  Here's an example of a #2030 spam:  If a customer is trying to call a legitimate 1-888 / 866 / 800 number, and accidentally presses one wrong digit or inverts digits (i.e. dialing 3463 instead of 3436), the customer is welcomed with an automated message saying the number has been changed to #2030.  If the customer ends up  calling the #2030 number, the charges are generated for the call at a premium rate.

 

As a general rule it's always a good idea not to respond to or call back unknown numbers unless the caller has left you a personalized message.  Also, goes without saying never to  give out any financial information such as credit card numbers.

 

I always encourage customers to report scams and fraudulent activities to the Canadian Anti-Fraud Centre.

 

 

 

 

RogersZia

 

I've Been Around
Posts: 1

Re: Spam Messages

SCAM text from 1 289 889-1915

 

Putting this info out there.  Received a text today (25 Oct 2017) from number mentioned above it states as follows:  "INTERAC e-transfer ROGERS Wireless overcharge has sent you funds 60.45$ CAD (amount may vary)"  then this link (http// - removed link for security reasons -RogersMoin)  Data rates may apply"  Sorry to shout THIS IS A SCAM.  Hopefully any aging or naive person out there sees this.  DO NOT open this link, it is a scam.  Confirmed with Rogers today, this is a scam.  Rogers would never send funds owing ever in this manner.  DO NOT open that link.  

I'm a Senior Advisor
Posts: 3,428

Re: Spam Messages


@cooksr001 wrote:
"INTERAC e-transfer ROGERS Wireless overcharge has sent you funds 60.45$ CAD (amount may vary)" 

You can be sure that any message that puts the $ sign after the amount (unless it's in French) is a scam. Illiteracy is a dead give-away.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
I'm a Senior Advisor
Posts: 3,428

Re: Spam Messages

Today I received a spam text like this:

 

2017-11-24-14-54-49-1.jpg

 

If you follow the link it will give you a bunch of banks where to "deposit" your "refund" and when you click a bank you get a page saying the login page has changed an you should enter your account and password. Obviously a phishing scam.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
I've Been Around
Posts: 1

Re: Spam Messages

I got a txt saying Rogers wants to e-transfer money into my bank account. Leads you to Rogers-inc.ca the bank login page is a local copy of your banks login screen. They are trying to get login passwd info of your bank. Rogers needs to shut these guys down.

Resident Expert
Resident Expert
Posts: 2,635

Re: Spam Messages

@Dooveman : Please use the following link to report spam:

 

https://www.rogers.com/customer/support/article/spam-control

 

Rogers will then do what they can, but Rogers is not usually the one who "shuts them down".



I've Been Around
Posts: 1

Re: Spam Messages

I got a text message saying that Rogers sent me funds. This is the phone number +13062619743
Rogers sent you funds Visit:Rogerswlreless.com

Moderator
Moderator
Posts: 1,894

Re: Spam Messages

Hello @Carla01,

 

Welcome to the Rogers Community!

You're doing the right thing by being vigilant of this type of message.

We appreciate you took the time to bring this up to our attention as we take this matter very seriously.

As part of our effort to protect you from SMS spam, we use scanning software to constantly hunt for, identify, and filter out unwanted messages before they get to your phone or device.

 

Don’t click on any links (URLs) in the message as it may expose your device to malicious web pages or cause apps containing viruses/malware to be installed on your device.

Report the suspicious message for investigation by forwarding it via text message (SMS) to 7726 (SPAM).  It helps us identify new types of spam messages and improve our filters for all users.

 

Hope this helps!

 

RogersMaude

I've Been Around
Posts: 1

Re: Spam Messages

Hi,

I received an SMS message, and the text says:

MyphoneNo has been billed $87.32 CAD BY FAULT. REVERSE THIS ISSUE BELOW.

http://...

 

looks like a scam, right?

 

 

Resident Expert
Resident Expert
Posts: 2,635

Re: Spam Messages


@Walid123 wrote:

 

looks like a scam, right?


Correct.