Welcome to the Rogers Community Forums.
I'm glad you reached out here to verify, we absolutely do not send any refund messages via text. This is definitely a spam message. I would ask you to please report this spam message by forwarding the suspected SPAM message to 7726 (SPAM). The messages will be audited and then blocked from the Rogers network as a whole.
I received a text message today at 11:00pm from (204) 396-3093 saying the following copied text below:
“In order to avoid the suspension of your ROGERS account please confirm your identity here: (Removed URL for safety reasons - RogersMoin)
received a text last night at 11:06PM from 1(587)432-7683
Rogers: A repayment has been sent to you for your overcharged phone bill. follow http://online-repaid.com A repayment has been sent to you for your overcharged mobile phone number. Follow http://online-repaid.com
I am going to assume this is some kind of a scam.
Welcome to the Rogers Community Forums! =)
Smishing scams are quite the scourge these days, it's important to stay vigilant so you don't compromise yourself.
This is definitely not a legitimate text message from Rogers. Any type of correspondence from us would be sent either via Mail or Email depending on how your bill is sent and it would be from an official Rogers Mailing/Email address. As mentioned previously in this thread, please report this spam message by forwarding the suspected SPAM message to 7726 (SPAM) and then delete the message from your device. The messages will be audited and then blocked from the Rogers network as a whole.
Thank you for posting your concern in our Community.
I just received 2 txt messages. After an error on your last billing, your mobile provider issued you a refund via e-Transfer: http://www.collec-t-fun-ds.ml. I googled it and i found it to be a scam and fraud. Ijust what to spread the word hope no one will fall for it
Good evening @JanVDB,
Thanks for your post! We appreciate you took the time to raise awareness.
What to do if you receive a spam text message?
• Forward the spam message to the short code 7726 (SPAM) so that we can start an investigation.
Reporting Spam to 7726 is free.
Don't respond directly to a phone number where you believe the spam text originated because responding alerts the spammer that your number is in use.
Text message SCAMS
Is Rogers aware of these scams:
I got this text message:
please confirm it to claims your funds: URL removed for security reasons - RogersMoin
Needless to say I am not clicking on anything!!
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