Scam text from 4710???

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I've Been Here Awhile
Posts: 3

Scam text from 4710???

Received a text msg today (November 23, 2015 at 2:13pm) from +4710 claiming to be from Rogers  which wanted me to click on this weblink: http://roge.rs/GS6FAQ, supposedly the Rogers Community Forums FAQ.  

 

"Your device may have recently had issues receiving voice calls due to software error. To fix the problem, please ensure you install the latest software update available on your device and then restart it.  Don't forget to re-enable LTE coverage if it was disabled.  For more information please visit our Community Forums FAQ page:  http://roge.rs/GS6FAQ. Thank you."

 

 

Since I didn't know what the message means, I was tempted to click on the link until I noticed that the domain name is NOT ROGERS.COM, but ROGE.RS.  So, is this a scam?

<<fkpc>>  

 

Solved! Go to Solution.
Product Manager
Product Manager
Posts: 9

Re: Scam text from 4710???

Thanks for your question @fkpc!

 

  
On November 16th we released the Lollipop 5.1.1 fix for S6 and S6 Edge devices. The SMS received is from Rogers and is not a scam. It's simply a notification to remind you to update your device.

I've Been Here Awhile
Posts: 3

Re: Scam text from 4710???

OK, so it is not a scam. My next question is why was a bad link, http://roge.rs/GS6FAQ ,  provided on this legitimate message from Rogers?

Community Manager
Community Manager
Posts: 3,352

Re: Scam text from 4710???

Not sure about the bad link @fkpc, but it should direct you here: http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Android/message-id/34953#M34953

 

 

Let me know if you need any further support.

 

 

RogersDarrell

I've Been Here Awhile
Posts: 3

Re: Scam text from 4710???

Ah @RogersDarnall, did YOU tried the link? If you did, then you would not be so quick with your erroneous comment. ThE URL ' roge.rs/GS6FAQ ' leads to a formatted 'page not found' aka 404 error.
《 fkpc 》
I'm a Trusted Advisor
Posts: 31,991

Re: Scam text from 4710???

image.pngHello @fkpc

 

I agree with you. I checked the site and it seems it's not valid and working. 

 

 

@RogersDarrell 

 

This is the image of the link posted by the OP. Any reason why it's not working and if it's not a correct link?

 

 

Community Manager
Community Manager
Posts: 3,352

Re: Scam text from 4710???

@Meowmix @fkpc

 

Take the comma (,) and/or period (.) out of the bitly.

 

The SMS message sent was as follows:

 

Your device may have recently had issues receiving voice calls due to a software error.  To fix the problem, please ensure you install the latest software update available on your device and then restart it.  Don’t forget to re-enable LTE coverage if it was disabled. For more information please visit our Community Forums FAQ page: http://roge.rs/GS6FAQ

Thank you!

 

- No period or comma present.