02-06-2023 02:49 PM - last edited on 02-06-2023 03:25 PM by RogersMaude
I got the following e-mail today from Rogers. It ended up in my Rogers/Yahoo spam folder... 😉
|We are committed to serving Canadians and keeping you connected to what matters most.|
|Connecting with you and hearing your feedback has never been more important. Your feedback will help us understand how we are doing.|
If you have time, please take this short, 3-4 minute survey. The survey will be available for 5 days.
(Survey Link Removed by 57)
Thank you for taking the time to give us feedback.
|The Customer Experience Team|
The e-mail was from firstname.lastname@example.org
02-07-2023 03:03 PM
Hey @57 !
Thanks for your post and we hope you've been doing well!
Is there any chance you may have accidentally marked a previous email from the same address as 'spam'? If not, it is a bit unusual that your spam filter would just begin pulling in those emails out of the blue.
Regardless, we do appreciate the heads up 🙂
If anyone else in the Community is noticing this happening with their Rogers Yahoo! emails all of a sudden, please feel free to chime in.
Have a great day!!
02-07-2023 10:29 PM
Hey @57 !Is there any chance you may have accidentally marked a previous email from the same address as 'spam'?
No, I doubt it. Other people have reported similar issues with Rogers/Yahoo marking legit e-mails as spam. Other e-mails (like transcripts of chats) sometimes never even make it that far, as reported in another thread on chat e-mails - see below.
02-18-2023 02:38 PM
I had another legit Rogers e-mail end up in my Rogers/Yahoo spam folder. The message was from:
...and contained the following text after I had forwarded some real spam to them, like I do whenever I see e-mail spam: