Rogers Solution Refund

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I've Been Around
Posts: 1

Re: Rogers Solution Refund

I received a text that says i received a refund from rogers.    Is this is a scam?   it looks legit.   its from rogers support mobile.com.   Hesitating to open it. 

Moderator
Moderator
Posts: 1,538

Re: Rogers Solution Refund

Hello, @lturek.

 

Welcome to Rogers Community Forums! 😀

 

You have posted your query in the right thread. If it sounds like a scam, then most likely it is. We don't send refund via text message; it would get directly adjusted on your bill. 

 

Please forward the suspected SPAM message to 7726 (SPAM), and they will be audited and then blocked from the Rogers network as a whole.

 

Thanks for your contribution and for your help in keeping the community a pleasant place to be.

 

Cheers,
RogersMoin
 

 

I've Been Around
Posts: 1

Re: Rogers Solution Refund

I received a text today from that claimed that Rogers overcharged me last month and they are sending me a refund which I have to claim through online banking. Is this legit or a scam?

 

 

Resident Expert
Resident Expert
Posts: 2,894

Re: Rogers Solution Refund

@Acurt048 : This is a scam.  Rogers would simply credit your account.  If you look at this scam forum (to which your post may have been moved) you'll see other similar posts/threads.

 

Please forward the text to Rogers at 7726 (spam).  This way they may be able to prevent future scams from this source.



I've Been Around
Posts: 1

Re: Rogers Solution Refund

money return text from "rogers" (1-705-418-1510)

 

hi,

 

i received a text message from this number 1-705-418-1510 saying "(my rogers) you've got a money return this month! no payment required to see below (malicious link removed - RogersMoin)

is this legitimate? 

 

thanks, 

JD

Resident Expert
Resident Expert
Posts: 2,520

Re: Rogers Solution Refund

rogers will never send you a text from a consumer number, they will always text you from a short code. and secondly, when you get a refund, its automatically credited to your bill, you never have to click a link or sign in, its a scham


I've Been Around
Posts: 1

Re: Rogers Solution Refund

If you get a text from 400-14 or anything like that don’t answer!!! It’s. a scam. They say they’re from Rogers and they’ll have your information. Account and account balance and tell you it’s overdue. This is NOT Rogers. It’s a scam. Don’t answer!
I Plan to Stick Around
Posts: 33

Re: Rogers Solution Refund

Scam in the name of Rogers. "Money refunded by Rogers because of overcharge".

 

I have received today, October 7, 2019, three messages, from the phone number +1 (819) 471-7328, during an interval of about 10 minutes, all of them reading:

 

"Rogers#31596: Because of the overcharge made on your past bills, $63.53 has been refunded to you. Please claim it on bill286.online

18:56"

 

The other two message are identical except they start with different numbers, namely: Rogers#35086 and Rogers#310886.

 

This is the precise time of each message:

10/07/2019 19:16 $0.30 Incoming SMS
10/07/2019 19:09 $0.30 Incoming SMS
10/07/2019 19:06 $0.30 Incoming SMS 

 

Please block this number because it drains my "Pay as you go" card. The messages already cost me $0.9 and I am afraid they will keep coming.

 

This is the content of the site bill286.online:

 

"Deposit Your Money
$63.53 CAD
From: Refund service

Expires: November 29, 2018
Notice: Thank you for being an active subscriber.
Select Your Financial Institution

OR
Select Your Financial Institution
Select a Financial Institution from the list above
Select Province or Territory
Select a Province from the list above
Select Credit Union
Select a Credit Union from the list above

Don't Bank Online?
If you haven't registered for online banking at your financial Institution or if you can't find your bank in the above options, there are other ways you can deposit your money.

Interac e-Transfer
Privacy Policy
Security
This is a secure Transaction

© 2000 — 2019 Acxsys Corporation. All rights reserved. Terms of Use
® Trade-Mark of Interac Inc. Used under licence"

 

 

Highlighted
Resident Expert
Resident Expert
Posts: 2,894

Re: Rogers Solution Refund

@bogdanlazar :  Please forward the message to 7726 (SPAM).  You will then receive a response from Rogers saying that they will take care of it.

 

The next time you have a need to talk to PAYGo customer service, advise them of the spam calls and they will provide you with a credit. For $1 it's usually not worth your time to call in, but if you're talking to them about something else, it's worthwhile mentioning and getting the credit.



I Plan to Stick Around
Posts: 33

Re: Rogers Solution Refund

I reported the scam to 7726 and I received an automatic confirmation that they would take care of it. I have not received any more messages after the three I talked about in my previous post.

 

I have another question:

Sometimes I receive calls from Unknown. No phone number is displayed. Some of these calls do not come from spammers. In September 2019, Rogers sent me an SMS telling that, starting with the month of November, they would implement the Universal Call Blocking.

 

Question:

Will such a call, displayed as coming from "Unknown", be blocked?