That's correct. It won't ask you so just make sure your MyRogers account email is the same you use for Spotify.
@RogersPrasana or @RogersMaude, I just got the share everything plan aswell and had the 7 day free trial when i added my account to myrogers. After the 7 days, i'm in free mode now. I have one other account activated fine, just the first account i added is not showing up as premium. Would yolu be able to look into my account as well?
Welcome to the Community @rarauzr123
Do you have multiple numbers linked to your Share Everything plan? If so, try following the instructions linked here to activate for the others numbers
Have you got in touch with Spotify at support.spotify.com to make sure everything on their end is fine?
Let us know if you still need further support
@RogersAsif i spoke to spotify support, they told me they didn't see me log in with account through the rogers portal. They are asking to have rogers look at my account and to try to register again. Can you help me with this?
We sure can. Just to confirm, you tried the steps linked in this post here ?
The registration is completely self serve and done on the customers end. After using the instructions linked above you should be prompted to "Login to Spotify" or "Sign up for Spotify". At this point, you would us the "Log in to Spotify" option and log in using the account that previously had the 7 day trial. See the image below
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