Rogers Community Forums

Re: Frequent disconnection with Rogers

@Mjmallik Also, I probably should have asked but what do you mean by "frequent disconnection"? Has Rogers tech support confirmed that your modem has (or had) an unstable link to the Rogers network? They CAN tell how often your modem loses registra...

Re: Starting in Sept. - Price Increase for Each Additional Ignite Entertainment Box

I agree a deal an agreement is an agreement 24 months and an increasenow

ignitetv.rogers.com - Error TVAPP-00101 "Please connect to your home WiFi network"

Hello, Recently while attempt to access certain channels via http://ignitetv.rogers.com/ - The following error appear when attempting to play numbers channels including, but not limited to CHCH, ABC, FOX, NBC. The following troubleshooting steps we...

Re: Frequent disconnection with Rogers

Yes i did tried with 10ft distance as well. No changeModem was installed by technician at ground floor. The external cable was also recently installed by Rogers (under ground) and i live in Single family house in MississaugaFairly new cable i assume ...

Re: In-store Customer Service?

@Kookla123 fwiw, most of the Rogers branded stores were sold off several years ago to another company. Apparently there are still a few actual Rogers stores around but I couldn't tell you how to know which store belongs to Rogers or the other compan...

Re: Frequent disconnection with Rogers

@Mjmallik separate the modem and main deco router as there's a good chance that the wifi output from the deco router is having a detrimental EMI effect on the modem. I'd recommend at least 5 to 10 feet apart. The further apart they are, the better....