Super Bowl LIII, featuring the New England Patriots and the Los Angeles Rams, is happening this Sunday February 3, 2019. Here’s what you need to know:
Watching on Digital or Ignite TV:
Viewers can watch this year’s game on CTV, CTV2, TSN and CBS.
The Interactive Programming Guide (IPG) listings will show the game starting at 6 p.m. but the kickoff will happen around 6:30 p.m.
The broadcast is not available in 4K.
Canadian and US Ads:
Viewers tuning to the US channel (CBS) will see the American ads, while those tuning to Canadian channels (CTV, CTV2, TSN) will see Canadians ads.
This only applies to the Super Bowl game itself (from the kickoff to the final play and celebration) and not the pre-game and post-game shows. Viewers tuning to CBS for the pre-game shows will see a Canadian feed right up until kick-off and again after the game has ended.
I know football fans cannot wait for Sunday to come. Who are you rooting for?
On January 24, 2019, the ZTE MF279T Rocket Hub was made available to mobile internet customers!
Here are some quick details about this device:
Built-in antennas, no more “bunny” look
Wired gigabit Ethernet port
Crystal clear VoLTE phone service
Ultra fast LTE Internet
The ZTE MF279T Rocket™ Hub provides both high speed internet and voice services for the ultimate connected experience. Connect up to 20 Wi-Fi devices and enjoy crystal-clear unlimited nationwide calling; even if you lose power, there's up to 18 hours of standby time.
Connect up to 20 devices: Supports up to 20 Wi-Fi-enabled devices such as smartphones, tablets, and laptops to keep an entire household or office connected.
Portable and Easy Setup: Use it anywhere in Rogers coverage areas with power outlet and cellular signal, whether on vacation or travelling for business.
Easy Customization: Customer-friendly web portal for easy customization and advanced security settings.
Multi-SSD: Multi-SSD feature available to keep network access separate for 2.4GHz and 5GHz connections.
Wired Gigabit Ethernet Port: Wired Gigabit Ethernet port lets you extend the network by connecting an additional router or a hub.
Bigger Battery: Power through the entire work day on the 3000mAh battery.
On January 16, 2019, we launched Rogers Google Assistant to a pilot group of Android users. Google Assistant can help answer questions about Rogers products and services.
To use Google Assistant, you need:
An Android phone or tablet with a Rogers SIM card
The most recent version of the Google Assistant app from the Google Play Store
Check if the Google Assistant app is on by pressing and holding the Home button on your Android device. If the message says “Hi, how can I help?” then your Google Assistant is on. If not, visit the Google Assistant Help page for steps to turn on your Google Assistant.
Using the Google Assistant
Along with answering general frequently asked questions, Google Assistant can also show you how to view and pay your Rogers bill, add roaming to your plan, check your mobile usage, and more!
Here are a few questions you can ask Google Assistant:
Hey Google, how do I pay my Rogers bill?
OK Google, how do I add roaming to my plan?
Hey Google, show me current mobile deals.
OK Google, how do I unlock a SIM card?
Hey Google, when am I eligible for an upgrade?
OK Google, what is my voice usage?
Google Assistant for Rogers is only available in English at this time
Recently, we launched Anna, our new virtual assistant available on Rogers.com. Now the first stop when customers contact us through online chat, Anna uses artificial intelligence (AI) to learn every day to quickly and accurately answer commonly asked questions (i.e. how to pay a bill or how Roam Like Home works, etc.) with automated responses.
If Anna can’t answer a question, customers will be redirected to a live agent (they can also choose to speak to a live agent at anytime).
This is just another example of how Rogers is creating a best-in-class customer experience and we’re excited for our customers to give it a try!
Rogers announced improved wireless service inSaskatoon,in the neighborhood of Stonebridge. Now, Rogers customers in this residential and commercial area will have a faster, more reliable and consistent wireless experience than ever before. This announcement is one of many recent Rogers wireless investments inSaskatchewan,including Reginaand Hampton Villagein Saskatoon.
Rogers also announced it has improved wireless service at the Burnaby Lake Sports Complex, a busy athletics facility on Kensington Avenue and Sprott Street, as well as along a portion of Burnaby Lake.
With this network investment, Rogers customers inBurnabywill be able to connect to more of the things they love, whether that means streaming a sporting event, downloading work documents, posting on social media or even just chatting with friends.
Good news! Today, Rogers announced a new milestone for its pioneering Connected forSuccess program with its 300th housing partner.
Launched in 2013 and the first program of its kind inCanada, Connected for Success offers low-cost, high-speed internet to subsidized tenants and members of housing partners across the Rogers cable footprint inOntario,New BrunswickandNewfoundland. With 300 housing partners, over 200,000 households are eligible.
Eligible families can enjoy 10 Mbps download speed, 100 GB of data, free installation, and modem rental for only $9.99 per month + taxes. No contract or credit check is required upon sign up.
Rogers is also participating in the Government ofCanada’sConnecting Families initiative, which launched last month and offers the same service to eligible families who currently receive the maximum Canada Child Benefit. Connecting Families participants are randomly selected by the Government of Canada to participate in the program and receive a letter from the government with an access code needed to sign up for the program.