In the Account Settings section, select Unlink this account.
If you have several accounts, please select the account you wish to unlink from the account tab and then select Unlink this account
Select Unlink this Account. An account unlink confirmation will appear. To confirm, select Unlink this account.
FYI you cannot permanently delete a MyRogers profile.
How to Merge Multiple MyRogers Profiles
If you have several accounts that are linked to different MyRogers profiles, you can link all your accounts to one MyRogers profile to view and manage all your services in one place.
Unlink an account from the MyRogers Profile you don’t want to use anymore.
a. Follow the steps as detailed in Unlink an Account section. b. Please ensure you have noted the account number/postal code before unlinking it from the MyRogers Profile.
After successfully unlinking the account from the profile you no longer want to use, log-in with the username and password associated with the MyRogers profile you want to use ongoing.
a. Follow the steps as detailed in the Link an Account section b. You should see the newly added account appear as an option to select in the account drop-down menu, in the navigation menu, and as a tab on the profile page
Have you checked out our new self-serve hub at www.rogers.com/support? Find all the information needed to manage your account and services online, 24/7, including troubleshooting tips, answers to most frequently asked questions, video tutorials, and more.