Get to know your Community: How To Send A Private Message

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Get to know your Community: How To Send A Private Message

Community Manager
Posts: 3,372

                                        SocialContent_manDEVICES_FBresize SendingAPM.jpg 

 

There are some that may remember over a year ago we published a collection of helpful 'Community How To' blogs that were designed to assist users in understanding and utilizing some of the finer features of the Community.

 

Now that @CommunityHelps is here to assist you when needed, there is an ever increasing need to understand what Private Messages are and how to use them.

 

Private Messenger (PM) enables you to send private notes to other community members. Private Messenger has two big advantages over email:

 

  • You don't have to know the other member's email address to send the note. (Also, you don't have to reveal yours.)
  • You can read and send private messages without leaving the community, making it easy to a quick conversation with another community member.

To use the Private Messenger, you must be registered and signed in. You'll see a Private Message icon after you click on your profile picture at the top of your page. If you have any new messages, you'll see the number of unread messages next to the envelope icon.

Click the message count or envelope icon to go to your Private Messages Inbox.

 

                                                                                                                               PM.jpg

 

To send a Private Message:

 

  1. Go to your Private Message Inbox.
  2. Click Compose New Message.
  3. Enter the recipient's name in the Send to area.
  4. Enter the subject for the message in the Message Subject area.
  5. Type the reply in the Message Body editor.
  6. Click Send Message.  You see your sent messages in the Sent Messages tab.

 

To read and reply to a Private Message:

 

  1. If you have any new messages, you'll see the number of unread messages next to the envelope icon.
  2. Click the message count or envelope icon to go to your Private Messages Inbox.
  3. To read a message, click the message subject.
  4. To reply to a message, click Reply. Type the reply and click Send Message.

 

 

 

Hope this helps!

 

RogersDarrell