It’s with a heavy heart that I announce that our beloved @RogersDave will be parting with us. As many of you are aware, @RogersDave has played an important role in our Community Forums. Aside from his daily duties as a Network Architect here at Rogers, @RogersDave also took the time to frequent the Community and aid our users with internet inquiries. He has also been a crucial part of the Rogers Rocket Wi-Fi Modem Firmware Trial, Rogers Online Gaming Thread and also the CODA Modem Beta trial.
“After 15 years at Rogers, I made the difficult decision to move into a new role at Hitron. I will continue to support Rogers indirectly but will also work with other cable operators in North America. Although I will not be able to spend as much time and may not engage on the forums the way I used to, I will surely keep an eye on reported issues to assist where I can.
18 months ago, I pitched an idea at Rogers where the Network and Product Development organizations would engage directly with end-user to understand their grievance and improve their Internet service. This lead to the creation of the Firmware Trial Program.
Over this period, I had the chance to work with some of you to dramatically improve the quality of the software in modems. There is still work to do but we are in a much better position now that we were back then and this collaboration has benefited all of us. I truly enjoyed having the opportunity to work with all of you and hope that my presence has been beneficial.”
Please join us in thanking @RogersDave for all the help he has provided to the Community Forums and wishing him all the best at Hitron. You will be missed!