Everything you need to know about financing your device

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Everything you need to know about financing your device

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Everything you need to know about financing your device


Hey Community!


Great news! Rogers makes it easy to get a new phone at no cost upfront! Financing allows customers on approved credit to finance devices for $0 down.


Simply choose a device, pick the right Rogers InfiniteTM plan for you, then choose financing as your payment option. You’ll be able to pay off the full price of the device through equal monthly payments over a 24-month period with 0% Annual Percentage Rate (APR) on financing. Taxes are charged on the full retail price of the device and will be financed in equal monthly payments over your financing term.


You can finance all phones, tablets, mobile internet devices, and SIM-enabled smartwatches over 24 months. Financing options are available online, in Rogers stores, and by contacting customer service.

If you decide to trade-in your “old” device, any trade-in value will be applied as a credit after you get a new device with financing. You can make a voluntary, lump-sum pre-payment towards your outstanding device balance anytime by contacting customer service. Please note that this payment will reduce your monthly financing payment, but not the number of months remaining.


You can check your outstanding device balance by logging into your MyRogers account online or via the app and clicking on Usage Services, then Wireless Usage. For tips on how to read the financing details on your bill, visit www.rogers.com/financingbill.


Upgrading your phone, changing your plan, and cancelling your financing agreement


You can switch from one Rogers Infinite plan to another without any changes to your financing agreement or monthly device costs.


Your financing agreement will be cancelled and the outstanding financing balance will be charged, if you:


  • cancel your wireless service for the device that you have financed (including non-payment);
  • transfer your wireless service to another account;
  • upgrade to a new phone with financing; or
  • change your price plan to an ineligible plan.

You can upgrade your phone at any time after the first month. However, you’ll need to pay off your outstanding device balance first, before being able to get a new device.


Our return policy for Rogers devices purchased with financing is that the device must be returned within 15 days of activation and the device must be returned in "like new" condition, including all original parts, components, and packaging.


Have you checked out our new self-serve hub at www.rogers.com/support? Find all the information needed to manage your account and services online, 24/7, including troubleshooting tips, answers to most frequently asked questions, video tutorials, and more.