Countdown to Halloween on Ignite TV

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Countdown to Halloween on Ignite TV

Community Manager
Posts: 3,372

The perfect interactive app for Halloween lovers is here and its fun for the whole family! AND it’s free for all Ignite TV customers.

 

Starting today until November 1, 2019, you can join in the Halloween fun by accessing the following features:

  • Video On Demand movies to rent or watch for free
  • Play interactive games and challenges
  • View how-to arts and craft videos
  • Listen to spooky Halloween music
  • Learn about costume and makeup tips to put the fright (or fun) into the night

 

Customers can access the app in the Ignite TV apps menu, or in your best Dracula voice say “Halloween Countdown” or “Trick or Treat” using voice command on your Ignite remote.

 

IgniteTV_Halloween.png

 

*This app is only available in English.

Comments
Moderator

It's the spookiest time of the year!

 

As the team's resident Halloween and horror fanatic, October is my favourite month. I'm well known around here for taking vacation to go to a costume party every single year.

 

Throughout October, I put all other media on the backburner and challenge myself to watch only horror movies and play survival horror games! Anyone else care to take up this challenge too? It's fun, I promise!

 

I'm always looking for recommendations. What was good this year? Any hidden gems I should know about? Let me know! 

I Plan to Stick Around
Do any of the three screens (Halloween Countdown, Enjoy Tales + Tunes, or Play Games) work for anyone else? Selecting any of them just left to a purple screen with a spinning swirl and the Loading ... message.
Community Manager

Hi @waverate 

 

I just tested on my IgniteTV and everything loaded up really quick.

 

Just rocked out some Goblin Arena 🙂

 

 

RogersDarrell

I'm New Here

@waverate Our screen does the same thing. Just spins saying it's loading and nothing ever happens. 

Moderator

Hello @AS83,

 

Welcome to the Rogers Community!

Sorry to hear you're experiencing issues with the Halloween Countdown Ignite TV app. We've tried it again on our end and it was functional. We were even able to play an Halloween-themed game.

 

Could you please let us know the troubleshooting steps you've tried since noticing the problem?

 

Looking forward to your reply!

 

RogersMaude

I've Been Here Awhile

@RogersMaude, can you recommend troubleshoot steps with this problem, when everything else is working?

So far I have only tried restarting my Gateway.

Thanks, Chris.

Moderator

Good day @Pieboy314,

 

Thanks for your post! We tested things out today and we're able to access the Countdown to Halloween on Ignite TV successfully. Could you verify and let us know whether you're still experience issues, at this time?

 

If it's your first time accessing it, it may take a few minutes to load. Are you getting an error message?

 

Let us know!

 

RogersMaude

I've Been Here Awhile

Hi, just tried again... no error, just the purple 'loading' screen endlessly. And not the first time in, early on if I tried repeatedly it would eventually load for me, but now I am not patient enough for multiple tries.

Moderator

Well that's certainly concerning! If it isn't loading then I'd recommend sending us a PM so we can check the box for any visible error codes that might be present. If you're not familiar with our private messaging system you can read more about it on "this" blog post.

 

@RogersAndy