Just a simple question. I am using pay-as-you-go plan, which does not include texting. Now I would like to add on texting, $3 per month. I signed in my accout but still could not find the link to add on. What else could I do? Many thanks for your input.
@RogersPrasana could you elaborate a little more @Kinyi says they have already taken the steps you suggest and seems to be having trouble navigating the account pages.... perchance you have some suggestion of how to fix that .
There seem to be glitches in the Rogers system that mean the stars must align to get things done sometimes ... I would suggest just calling the pay go number during regular working hours and they will set you up.
Once you click on the link RogersPrasana provided, you can scroll down to the part where it says How to Order. There is an option to sign in to your My Rogers, once you've successfully signed in, it will redirect you to Add-Ons & Pay Per Use Rates page where you will be able to add the feature to your account.
Hope this helps:)
I went to my account and tried the above suggestion ....just for the sake of curiousity .i got mo redirection. After the third try I finally found it though.
Go to my account ....click.... overview ...click.... the pay as you go box with your phone number in it ...click..... manage my add ons ... a listing of all the ad ons comes up and you can select the one you want.
I just don't get why Rogers makes it so complicated so it is challenging for those that only use the site infrequently. or are computer challenged like myself .
Wait ,wait I found a short cut ... ..... When you get to the correct account in my account .... click" services" instead of overview ... then select your number from the drop down box and that will bring up the manage your add ons box ....
oops sorry ...that is actually the same length of trip isn't it ?
My question is... the overview page basically tells you nothing but has the selected phone number in a box with an arrow in it with no mention of where that link will get you ... how is anyone that hasn't been there before or is used to Rogers incoherent links supposed to know where they're going to end up?