Setting up prepaid plan

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Resident Expert
Resident Expert
Posts: 3,705

Re: Setting up prepaid plan


@min99 wrote:

Well, it's now January 2018 and I am still having the same problem!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Did you call per the suggestion in post 28?



Moderator
Moderator
Posts: 2,297

Re: Setting up prepaid plan

Hello again @min99,

 

Sorry to hear you're still experiencing the same issue with your Prepaid account.

I know how frustrating this must be. Smiley Embarassed

 

Did you follow the steps outlined by @RogersPrasana as per MESSAGE 28 of 31?

 

It would be ideal if you spoke with one of our trained Pay-As-You-Go representative.

This would give them the chance to investigate this thoroughly and maybe open a ticket for our Back Office team to look into it, in order to resolve the problem once and for all.

 

RogersMaude