Pay as you go - unable to view account history

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Resident Expert
Resident Expert
Posts: 2,188

Re: Pay as you go - unable to view account history

@JW610 :  You can only see/go back a certain number of transactions (or perhaps several months if you have very few transactions).  If you need information further back, you need to take screenshots or print transaction records before they are "gone" from the list. See post 13 onwards in the following thread.

 

http://communityforums.rogers.com/t5/Pay-as-You-Go/Pay-as-you-go-improper-data-charges/m-p/422720#M2...



I've Been Here Awhile
Posts: 2

Re: Pay as you go - unable to view account history

That's really sad they can't retain a better history! But thanks so much for the reply!
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