Minimum Top Up Amount

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Resident Expert
Resident Expert
Posts: 3,563

Re: Minimum Top Up Amount

No.  The other name for PAYGo is Pre-paid. This means you must prepay for any usage you have/expect to have.  If there is no balance, the phone will not work.  It is quite easy to add funds at any time if required.



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Resident Expert
Resident Expert
Posts: 3,563

Re: Minimum Top Up Amount

I believe I have stated things correctly for your specific question, however, what happens depends on the plan and whether you have enabled "Auto-top-up" for example.  See the following FAQs.

 

https://www.rogers.com/customer/support/article/pay-as-you-go-billing-balance-faqs

 

And the following Options:

 

https://www.rogers.com/web/content/wireless-products/paygo_topup?asc_icid=prepaid_badge_topup



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I'm a Trusted Contributor
Posts: 689

Re: Minimum Top Up Amount

Thanks for the clarification. I've never really had a need to for a cellphone but since
covid19 has disrupted usual life one might come in handy. I really can't imagine using more than 50 minutes a month so top up might not be an issue.

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I'm a Senior Advisor
Posts: 3,668

Re: Minimum Top Up Amount


@jays77 wrote:

Thanks for the clarification. I've never really had a need to for a cellphone but since
covid19 has disrupted usual life one might come in handy. I really can't imagine using more than 50 minutes a month so top up might not be an issue.


I've found that during the covid19 lockdown, I'm not getting charged for making or receiving calls, so it's a really good deal and I don't hesitate to use my cellphone. However, that doesn't apply for texts, which still cost me $0.30.


LG-E410B PayGo. Location: S-W Ontario
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I'm a Trusted Contributor
Posts: 689

Re: Minimum Top Up Amount

The plan I was considering is 50 texts and 50 minutes of talk for $10.00 per month. That should be more than enough for me.
I do have one more question. Would the $10.00 fee be billed each month on my rogers bill or is it a separate billing?


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I'm a Senior Advisor
Posts: 3,668

Re: Minimum Top Up Amount

I have Rogers digital cable and Rogers PayGo. They are separate accounts, nothing to do with each other. Cable is automatic withdrawal, PayGo (legacy talk anytime plan) I pay annually when due. I would suggest automatic withdrawal for the $10/month plan.


LG-E410B PayGo. Location: S-W Ontario
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Resident Expert
Resident Expert
Posts: 3,563

Re: Minimum Top Up Amount

My PAYGo is also a separate account, although I have both on Auto-WD and both on the same credit card. It would make sense to have PAYGo as a separate account because you may wish to do top-ups or payments or whatever that are separate from TV/Internet/Home Phone.



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I'm a Trusted Contributor
Posts: 689

Re: Minimum Top Up Amount

Thanks OLDYELLER and 57. I guess if I do decide to move into the 21st century automatic withdrawal makes the most sense, though I've never been a big fan of that method.