I have a Pay As You Go plan and I can't make calls even though I still have minutes left.

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I'm a Senior Advisor
Posts: 3,638

Re: I have a Pay As You Go plan and I can't make calls even though I still have minutes left.


@rr2016 wrote:

 

I called the 1 800 number for pay as you go but it doesn't let you talk to a person and the machine doesn't handle problems like this.


You can reach PayGo at 1-800-575-9090. To reach a representative choose option 4, then option 4 again (how to contact Rogers). At the end of the information on how to contact Rogers, you will select option 1 to speak with an a agent.


LG-E410B PayGo. Location: S-W Ontario