Thank you @57 for reporting the error and to @RogersZia for correcting my error, and to @barndoor for the humour - no I am not distressed - human, make errors now and then, and since this is the first time I have been on since I posted my "error", I am glad people caught it, and to @rob3b any frustration or inconvenience from my error, was unintended, and glad you caught it and brought it to my attention.
I do my best, but I will also acknowledge that my best sometimes isn't perfect, I do have dyslexia and am human, and am very please to apologize for that error and for the support of all to get it corrected.
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1-800-575-9090 option 4 option 4 option 1 is supposed to work though it is not obvious as when I got through with the 0000000000000 method it must have been the first call they got as she was very helpful and very very chatty. I must have been the only one who got through.