Can't register credit card using website

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
I've Been Around
Posts: 1

Can't register credit card using website

error on paying system of Rogers. Website is no response and phone paying system need 72 hours to validate,such a terrible system!

 

***Edited Labels***

Retired Moderator RogersGabrielle
Retired Moderator
Posts: 271

Re: Can't register credit card using website

Hello @CrazyMole,

 

Sorry to hear you were having trouble topping up your account.

 

You can always get in contact with our Pay As You Go customer service at 1-800-575-9090.

 

Have a great day!

 

@RogersGabrielle

 

Highlighted
I'm Here A Lot
Posts: 7

Re: Can't register credit card using website

Today, I just got a text from Rogers saying I need to update my account since my credit card is going to expire next month. The problem is that when I use a different credit card, I keep getting this:

Unfortunately, we are unable to update your credit card at this time. Please call customer services at 1 800 575-9090.
Thank You
I'm a Senior Advisor
Posts: 3,439

Re: Can't register credit card using website

That is the best way to contact Rogers PayGo.

You can reach PayGo at 1-800-575-9090. To reach a representative choose option 4, then option 4 again (how to contact Rogers). At the end of the information on how to contact Rogers, you will select option 1 to speak with an a agent.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario