05-26-2015 01:40 AM - last edited on 05-26-2015 09:36 AM by RogersPrasana
Have been waiting three years for my contract to end so I could upgrade my Doro phone to a newer model only to be told today by a Rogers employee that these phones are no longer available or even being manufactured because there is not enough demand for them so either I can buy a smart phone for big $ or just keep using my old phone until it dies and then no phone. Well I'm 69 ,retired and I have an I Pad and computer so I don't want or need a smart phone ,just a dumb Doro phone! My husband still has a year left on his contract so if his phone dies during that time what will he replace it with since there are no more Doro phones? I'm not very happy with Rogers at the moment because I don't believe that these phones are no longer on the market.
05-26-2015 09:02 AM
Welcome to the Community Forums!
I can definitely understand your frustration with receiving the news of discontinuation of the Doro devices.
Unfortunately the Doro phones are no longer carried by Rogers. We do offer basic phones such as the Samsung Rugby 4 and ZTE Z222. You can take a closer look at them here.
Let us know if you have any other questions!
05-26-2015 09:16 AM - edited 05-26-2015 09:36 AM
While it is correct to say that Rogers has discontinued the Doro as indicated by @RogersPrasana, you are also correct in that Doro phones are still available elsewhere and are still being manufactured. I have sent you a PM with further details.
05-26-2015 10:33 AM
It's not easy to get a simple basic phone anymore because the fancy smartphones are the big moneymakers. I could buy a car for what people are paying for their smartphones. A couple of years ago I upgraded to an LG-E410B just so I could take pictures. It's a very simple smartphone intended for kids, judging by the cute lunchbox it came in, and is no longer offered by Rogers. I still have my old Nokia 2610 I can revert to if this one breaks. The two flipphones suggested by RogersPrasana look like good replacements for the Doro, but they seem to be associated with contracts, not something you can get for under $100. When I got the LG, I actually went in the Rogers store to get a Windows phone they were advertising on line, but they didn't have those.
Here are a couple of inexpensive LG flipphones Rogers has for PayGo:
05-26-2015 11:30 AM
The link I posted to the LG flipphones probably won't work for anyone else. Here they are:
05-26-2015 11:49 AM
05-26-2015 11:53 AM
05-26-2015 12:00 PM
05-26-2015 01:06 PM - last edited on 05-26-2015 06:54 PM by RogersMoin
I don't know which Doro phone you had, but here's one for $30. With a contract that includes a "free" phone, you're still paying for it by the time the contract is over. That's why the new 2-year contracts are pricier than the old 3-year ones.
05-26-2015 05:12 PM - edited 05-26-2015 05:20 PM
According to Doro website, it appears they are still making the phones. All you need to do is get an unlocked GSM Doro phone.
Unless a touchscreen is an issue, you could also get a Lumis 625 unlocked from microsoftstore.com (be sure to goto the canada store) and you can buy that for $143.10 with free shipping. Great little phone, simple to use, and you can alway turn off data and/or get a data block through Rogers. (Did I mention it has the awesome Here Maps [Here Drive] allows for full offline turn by turn navigation without mobile data, just download over wifi and you got what you need)
05-26-2015 05:19 PM - last edited on 05-26-2015 06:49 PM by RogersMoin
If you are looking at an affordable basic smartphone. Check the microsoft store.
All unlocked, and ready to go, just insert a sim card. The Lumia 635 is a great little phone, my personal recommendation. Only 8 GB, but it is expandable via MicroSD -- has GPS (great for data-less plans using the Nokia Drive app [fully offline maps] ) and even has an FM tuner.
For the price, you can't go wrong! From my experiance, Rogers even give a little monthly discount to "bring your own device" devices.
05-26-2015 05:27 PM
The Lumia 625 (I believe) was what Rogers advertised on line for PayGo when I went to upgrade, but when I went to the Rogers store, they didn't have them. Being able to download Here Maps on wifi at home and not having to use data on the road has to be a huge plus.
05-26-2015 05:54 PM
@b-ry, it's not me who's looking for a new phone. I was when I saw the Lumia advertised by Rogers for around $100, but the Rogers store didn't have them, so I got the LG in my sig and I'm happy with it.
05-26-2015 06:03 PM
05-26-2015 07:03 PM
I think Dreamcatcher is feeling a little bit disillusioned with Rogers. She was told 3 years ago that she could upgrade when her contract was up. Rogers will no longer allow her to do that unless she switches to a much more expensive Share Everything plan. She was told by a rep from Rogers that no one even wants a Doro phone any more and they are not even manufactured any more. This was not true at all. I doubt that she wants to spend over $140 for a new phone purchased from a 3rd party either. She indicated that she does not need data, nor does she want or need a smartphone. If you are with Rogers today and do not need or want a smartphone, you are pretty much out of luck. Personally, I think her best bet is to sign on with Zoomer Wireless, a company which specializes in catering to seniors. Zoomer Wireless services are provided through Cityfone. Cityfone is a Canadian cellular network service reseller owned by Rogers and providing services through Rogers. They offer much better deals, still have the Doro phone, and she would save a ton of money going through Zoomer as opposed to Rogers!
05-26-2015 07:36 PM
@JohhnyRocketsNever heard of Zoomer, and after I just looked at them, you're right, it is proabably the best match for a lot of older seniors.
05-26-2015 07:47 PM
Glad you found the link. I was afraid to post for fear it would be deleted, even if it is owned by Rogers!
I had never heard of them before either until the past weekend when I saw a CARP display in my local mall!
05-27-2015 04:10 PM
Good afternoon @Dreamcatcher,
We have reviewed this situation and might have the ability to help you with this situation.
We definitely want to look into this further.
I'll have our @CommunityHelps team reach out to you via Private Message, so we can assist with this.
Look out for the message in your inbox !
05-27-2015 05:32 PM
I'd be curious to know how Rogers can help with this too, especially since they have discontinued the Doro phone!
05-30-2017 12:22 AM
I was in a Rogers store in Welland, on May 26, 2017 asking about what kind of simple phones they have available for my 85 year old mother to use. They said the Doro phone had just come back. I have looked online and it is not showing up online.
05-30-2017 05:31 AM