i cannot dial out on my samsung s6. when i call any number i get "the number uou have called is not assigned". version on my phone is 5.1.1. started having this problem since a day. can some help!
every number i call i get that message so something is wrong with phone. i can text and use wifi or data but not call and get through any number
Have you backed up the phone and performed a factory reset to see if that may fix the issue? Have you contacted Tech support to see maybe its something on the account that needs to be fixed?
no i havent back up phone yet. not able to contact tech. will try first suggestion.
If when you dial *611 on ur phone it does not work and gives u the same error, that means something is blocking it from outgoing calls. I would suggest calling from a family members line and see if they can reach tech if the first option does not work.
Have you solved this? I am in the same boat - can't make calls on my s6 to any number, including *611
I am having the same issue and have a newborn so I am unable to go out and ask for another phone. Have you had a resolution? This is extremely inconvenient!
Thank you for your posts & Welcome to the Forums!
We can definitely understand how much of an inconvenience this can be.
This problem can often be solved by performing, as we call it, a "Resend to Switch".
This essentially means that we are sending the network signal, to your SIM card.
It, then, only requires a simple reboot on your end.
Our technical support team can assist you via Live Chat, if you cannot access another phone.
If you would like a member of our team to assist, we will have to gain access to your account.
Please send us a private message at @CommunityHelps when you are back online.
Our private messaging system is explained in this blog.