Wireless Ottawa Outage During Storm (2018)?

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Retired Moderator RogersCilio
Retired Moderator
Posts: 390

Re: Wireless Ottawa Outage During Storm (2018)?

Hello everyone and welcome @CM53 @Mara2 to our Community Forums.

 

After viewing photos of the recent devastation in Ottawa caused by a tornado, I'm certainly glad to hear folks here have had their power restored and are safe Smiley Happy.

 

We are aware LTE services are down at some sites in Ottawa, ON. Support teams are actively working to restore all sites however, a specific restoral time is not available. You can keep up to date with outages in this thread

 

Alternatively, you can also reach out to us via PM @CommunityHelps, so we may escalate a ticket on your account. Once service is a restored an automated notification will be sent out. If you're not sure how our private messenger works, check out this blog.

 

Kind regards,

RogersCilio