Rogers-EXT network does not work

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Resident Expert
Resident Expert
Posts: 2,766

Re: Rogers-EXT network does not work

I agree with crab9000. Just because you are not getting signal does not mean ur automatically get access to rogers ext. I agree that its provisioned based on the LAC. Makes perfect sense why it would not work in darlington nuke plant


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I Plan to Stick Around
Posts: 9

Re: Rogers-EXT network does not work

That makes sense, thanks guys. It's very unfortunate that there is not signal, but at least I now know why I cannot connect to Rogers EXT here. I'll continue to call Rogers and voice my complaints, however I doubt I will get anywhere.

 

Thanks again.

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I Plan to Stick Around
Posts: 19

Re: Rogers-EXT network does not work

Hello there,

 

I just recently began to notice something odd during a couple road trips to the interior or BC. My phone was losing it's data connection in certain areas and flipping over to roaming (shows the "R" beside the network bars). When I checked my network, I saw that it was on the ROGERS-EXT network. Funny thing was that my wife's iPhone X didn't flip to roaming and she still had data on the same network. I've got a Samsung Galaxy S9+. She's on my Rogers account with an identical plan, so the only differences are our SIM cards and phones. 

 

I called Rogers support about it and the guy asked me to reset my network settings on my phone, which I did, and also to turn on Roaming Data. Roaming data does technically work, but I'm reluctant to accept that as a solution as I didn't used to have to turn this on a few months ago.

 

Not sure how to test it while I'm back in Vancouver though. Any ideas?

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Moderator
Moderator
Posts: 1,181

Re: Rogers-EXT network does not work

Afternoon @Superchunk77,

 

My colleague in tech support was indeed right. Talk and text services will work once you enter an Extended Coverage area and your device connects to Extended Coverage. To use the internet for email, maps and more, just make sure data roaming is turned on in your device settings.

 

For more information please view the Extended Coverage Eligibility, Usage & More page 🙂.

 

 

 

 

RogersZia

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I'm a Reliable Contributor
Posts: 111

Re: Rogers-EXT network does not work

I'm in Kamloops, so it doesn't take me long to get into a Rogers-EXT zone 😁

Turning data roaming won't incur any charges, while on Rogers-EXT you will be able to access your data just the same as on the standard Rogers network.

In fact, on my Pixel 2, I just leave data roaming on all the time - then I rarely see any disconnect when going into EXT area.
And with RoamLikeHome having the simple, predictable rates, I don't worry about that either.

As for your wife's phone not connecting to roaming, must have been able to grab and hold onto a Rogers signal - I've had my Rogers coverage switch to EXT in strong coverage area, but again because I leave roaming on, I don't worry about it