Good day. Does anybody know who I can contact to discuss poor local coverage in my community in Southwestern Ontario. Service in our busy areas such as downtown and at our arena is very poor/spotty. 700 MHz service would certainly help out but I don't expect they will roll that out in my area for many years.
Anybody's thoughts are appreciated.
There isn't really anybody to talk to about this as this is a user to user forum. You can post this in the Rogers IdeaBox & see what they can do or contact Rogers via Live chat, Facebook & Twitter @RogersHelps
My wife and I have been loyal Rogers customers for many years but as the largest carrier in Canada, we are growing wiery of there ability to service its customers better.
Wireless has been growing with all the top 3 carriers, but to date we are both extremely disappointed with Rogers coverage in rual Ontario. Now I am not talking remote areas in the province but areas that are in close proximity to Toronto that has NO TOWERS to boost its signals.
This from the largest carrier is unacceptable as its competitors have coverage in these areas.
Rogers need to look sooner than later otherwise they will lose 2 loyal customers. The area in question is the Beeton/Tottenham area in Ontario that has no direct coverage by Rogers.
as for the coverage I think lots of people will see drastic changes soon enough... large chunks of LTE network are being deployed, with VoLTE coming along I'm very positive this sort of complaints should vanish in a year or two... note though - poor connection isn't always just the network's fault, handsets also must be upgraded from time to time
I have seen a few times where they have TRIED to expand the network.. and ran into roadblocks as well 😞
Up near where i live (georgina) there was to be a rogers tower put up... yay!
Roger, or any other carrier, has to APPLY to put the tower there to the town, aquire the property, etc.. and then it goes through many planning stages, which includes people being able to voice their complaints about it, etc.
NO ONE wanted it in their 'back yard'... and it ended up being canned 😞