Roaming on a Cruise While at Sea

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I'm Here A Lot
Posts: 5

Re: Roaming on a Cruise While at Sea

I would imagine you would do something like: put your phone in airplane mode, then turn on WiFi.

I've Been Here Awhile
Posts: 3

Re: Roaming on a Cruise While at Sea

As long as you purchase the shipboard wifi package then you can do so. Be sure to make sure your phone is in airplane mode (if you are savy with your phone you can simply turn roaming data off), then turn wifi on, connect to the ship's wifi (not/never ship's cell tower) and then use Skype, whatsapp or messenger or any wifi based messaging app. As long as you don't answer any calls you will not be charged any additional Rogers charges.
I leave my phone on, with cellular data turned off. That way I can still recieve phone calls and see who called. I DO NOT answer the calls. I simply see the number of a missed call, and then call the back using Skype. We also video call our kids every day while we're away. Hope this helps.

I've Been Around
Posts: 1

Re: Roaming on a Cruise While at Sea

Came home after a 10 day cruise and discovered we were charged for 173 outgoing text messages while on the ship.  We had roaming off and cellular off and only used the ship's WiFi (which we had prepaid).  Maybe I'm being naive but I thought the text messages would be transmitted via WiFi as opposed to the cellular network.  I used my Telus phone and my wife used the Rogers account.  Was billed on Rogers but not Telus.

I'm a Regular
Posts: 106

Re: Roaming on a Cruise While at Sea

@DanielGS,

 

text messages are always (except one scenario) transmitted by the cellular network - that one scenario where they aren't transmitted is when you have a device capable of WiFi Calling, to which you are billed the roaming country's standard per-message rate.

Highlighted
I've Been Here Awhile
Posts: 3

Re: Roaming on a Cruise While at Sea

Hi,

 

I was wondering what settings should I put my iphone on if I don't want to be charged for using the ships internet/calling services while at sea? I understand that i can use roam like home when ashore, I just don't want to arrive home and find I have a huge cell phone bill greeting me.

 

Thanks

 

James

I've Been Here Awhile
Posts: 3

Re: Roaming on a Cruise While at Sea

Please read my response above. Thx
I've Been Here Awhile
Posts: 3

Re: Roaming on a Cruise While at Sea

What if I don't want to purchase the shipboard package?

Moderator
Moderator
Posts: 301

Re: Roaming on a Cruise While at Sea

Hi @James-Dee,

 

If you do not wish to utilize the cruise ship's network and/or Wi-Fi service, please ensure your device is set to Airplane mode and that your Wi-Fi is disabled in your device settings.

 

Just to set your expectations, cruise ship networks are turned on once ships are at sea and usually shut down when ships are within 20 kilometres of land. If you are planning to use our Roam Like Home service in one of our eligible destinations, as an added precaution, I would recommend waiting until you have set foot on land before removing Airplane mode.

 

RogersLaura

Resident Expert
Resident Expert
Posts: 2,525

Re: Roaming on a Cruise While at Sea

in my honest opinion, when ever your on vacation weather its a cruise ship or a caribbean destination, Its always best to remember this, its your VACATION and making and receiving phone calls may not be your priority while on vacation, and also realize its EXPENSIVE to roam on another network. You spent all that money to go on a nice vacation or cruise and why would you want to ruin it by incurring extra charges to your cellular bill? I would just not bother roaming, (unless you are rich and can afford it) turn on Air plain mode when you are in the air plane flying to your vacation, so to avoid unexpetted surprises, then turn on wifi and connect to the wifi, they might charge you for wifi connection but if they do its not billed to your cellphone so u pay for it upfront and its probably gonna cost you less and you can still keep in touch by emailing your friends and family or using apps like whatsup or iMessage or RCS messaging. good luck and bon voyage and have fun on your trip


I've Been Around
Posts: 1

Re: Roaming on a Cruise While at Sea

Does Rogers have any agreements with Maritime Communications Partner AS (MCP) or Wireless Maritime Services (WMS)?  These are 2 services that Princess Cruises mentions for using cell phones at sea.

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