Yes I am only experiencing the slow speed & call failed in and outside my home. There are other areas where I exceed over 100Mbps where there are full LTE. I have tested in various areas so this seems to be my area specifically where I have the biggest issue. (Tested on iPhone 7+)
Thanks for your response!
Just out of curiosity, have you tested any other Rogers wireless devices inside and outside your home to see if the same issue occurs? Do you know of any neighbors who are also on the Rogers Network who are experiencing the same issues?
If no other devices are having this problem and your neighbors are reporting that they are not having any issues, then it could be something to do with the device. You can try purchasing a new sim card to see if that helps.
Another thing you may want to try is resetting your device's Network Settings as follows: Settings > General > Reset > Reset Network Settings.
If you are indeed surrounded by 3 Rogers wireless towers, you would think that the connection would be quite strong (especially once you step outside of your home), however, I would still recommend using our MyNetwork tool (available via your MyRogers app or Rogers.com) to check for wireless outages, and view coverage types available in your specific location. You also have the option to report a poor wireless signal using the "Report an Issue" feature. Our technical teams will review your feedback to identify and resolve service issues. Your feedback will also be reviewed by our planning teams to prioritize future network enhancements.
I hope this information is useful!
Been told that since last October.internet barely works cell phones don't work near my house cable freezes. Time for me to leave this clown show.
Welcome to the community!
Sorry to hear you're having service issues! Have you spoken with technical support yet to determine where your closest cell tower is? Alternatively you can easily report any cellular network issues within the MyRogers app! Visit the Support Tab, then MyNetwork for visibility of the network in your area and have the option to report any issues you may be experiencing. Definitely let us know if you've taken any of these steps and what the results were if so :).
I am a new custom to Roger's and I'm disappointed in the signal quality. Constantly losing service or have one little bar. I live in Hamilton, Ontario which is a big city and should have great connection (previous provider had now issues)
Any recommendations of what I can do to make this better?
Good evening @Frostwhitewulf,
Welcome to Rogers Community Forums! Thank you for posting concern to the Community.
I know that experiencing network issues or losing service can be frustrating.
Unfortunately, network issues do happen from time to time. To find out if there's a service outage in your area, use the My Network tool:
I suggest using the "Report an Issue" feature in the MyRogers app to report the issue you are experiencing and provide feedback through the app.
Our technical teams will review your entry to identify and resolve service outages. Your feedback will also be reviewed by our planning teams to prioritize future network enhancements.
If the network coverage in your area is fine, please let us know whether it happens in a particular place or inside a house or building.
Hope this helps!
Why is network strenght latately is very very POOR? calls are drop or failed coz of signal even mssg too cant be sent? Something wrong ROGERS??
Welcome to the Rogers Community Forums!
Having a poor signal on your mobile device can become very disruptive so I can imagine how frustrating this must be for you. =(
Have you attempted the steps outlines in Post 46 of this thread? If there is an issue you can report it by following those steps.
I hope this helps!
Is Rogers building a new tower in Stouffville at Ninth Line and Aurora road? Cell service is terrible in that area.
A very warm welcome to the Rogers Community Forums and great first post!! 😀
A wonky connection can certainly be bothersome and cause disruption to your day! As mentioned in post #46 of this thread, you may use our MyNetwork tool to check for any ongoing wireless outages in your area and to report any issues or give feedback.
If you are interested in learning if there are any wireless enhancements in the works or upcoming for your location, feel free to send us a Private Message @CommunityHelps so we can look into this for you further. For more information on how our Private Messaging system works, please CLICK HERE.