When people call me they have to dial 1 plus my 10 digit phone number. My phone is a little a local phone (greater Vancouver area) and so are the landlines that are calling me. Example... My Rogers cell phone number is 604-123-4567 and to call me from 604-555-5555,you have to dial 1-604-123-4567.
Whats going on? Everything is local to my area
Welcome to the Community!
Did you recently change your price plan? Is this for all the people trying to contact you or people in a specific area? Typically adding a 1 shouldn't generate a charge for people who are calling you but we can review your account to see if any features are causing this prompt.