Issues with IKEv2 IPSec VPN on Rogers LTE/3G

[RogersZia]

Hello @rr21,

Welcome to the Rogers Community Forums!

I see you've reached out to us via PM. We'll be happy to continue the conversation on there :).

RogersZia

[VHS]

I was just told by Rogers mod on this board that it is impossible to access an IPv4 vpn on their network. However, just until last week, I was able to do just that. The IPv4 “fix” that has been applied a couple times to my account has always resolved the issue and now I’m being told this fix cannot be applied. Does anyone have any similar experience?

[drlarsen]

My "fix" is to force roaming onto Rogers-EXT. Those are currently giving out IPv4 address, at least around here anyway (I believe they are owned by Telus).

It's a bit of a hassle switching back and forth, but at least it works for now. If it ever stops working, I'll probably switch providers.

[Baucor]

I am having having the same issue.  I can connect to my work VPN via any other broadband internet but I cannot connect via my Sister's home which uses a rocket hub/wireless internet. She is able to access her office network via the same rocket hub but for some reason I cannot connect on my laptop.  I also tried connecting via a hotspot from my cell phone, which is also Rogers, and it cannot connect either.  Just wondering if this is a setting that needs to be applied to my VPN. Not sure how to troubleshoot but any assitance is appreciated.

[VHS]

Anyone having issues since Rogers' switch to IPv6 could try to connect to the IPv4 address as apposed to a FQDN. For whatever reason, when connecting directly to an IP address on an iPhone, the translation between IPv4 and IPv6 functions without issue. However, if one connects to a FQDN, it's either not correctly resolving or an issue with the translation. Regardless, it doesn't work. Try the IP, see how that goes 🙂